Sep 30 2019

New Istanbul airport welcomes ‘humanoid’ robot staff

Istanbul’s new massive airport is receiving a helping hand from “humanoid” wheeled robots introduced to assist passengers in navigating the structure.

Four robots that express themselves through their arms and on-screen faces are now hard at work guiding passengers around Istanbul Airport’s 1.4-million-square-metre terminal, Business Traveller news site reported on Sunday.

The airport, which became operational in April and currently has an annual capacity of 95 million passengers, is still under construction with only one terminal currently in service.

The bilingual robots will help passengers with scanning their tickets to see their flight status, get directions and view other flight information in English or Turkish.

The airport’s four robots join those that assist Eurostar passengers at London St. Pancras train station and Taipei’s International airport.

More recently, robots have been assigned the task of parking cars at Lyon-Saint Exupéry and Gatwick airports, the site said.

The Istanbul Airport covers 76 million square meters and will be able to handle 200 million passengers a year when the entire airport is completed, making it the world’s biggest airport by passenger traffic.

https://www.businesstraveller.com/business-travel/2019/09/29/robots-join-staff-at-istanbul-airport/